Refund and Returns Policy

Overview

If a guest cancels their reservation within the required time frame, we will process a full refund of any deposits or payments made for the reservation. Refunds will be credited back to the original method of payment and may take 1-3 business days to appear in the guest’s account.

In the event of a no-show, where a guest does not arrive on the scheduled arrival date and does not provide notice of cancellation, the guest will be charged a cancellation fee of the first night’s stay
We understand that there may be circumstances beyond a guest’s control that require a cancellation outside of the required time frame. In these instances, we encourage guests to contact our customer service team as soon as possible to discuss their options.

Please note that some reservations, such as those made during peak travel periods or for special events, may be subject to different cancellation and refund policies. Guests should refer to their reservation confirmation for specific details.
At Time Hotel Limited, we are committed to providing our guests with the highest level of service and satisfaction. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team for assistance.

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Refund and Returns Policy

Overview

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